Buckingham Palace has issued important social media guidelines on Monday, 4 March 2019, when commenting on the Royal Family, Clarence House and Kensington Palace social media channels.

Social media accounts will block trolls who post offensive or abusive messages, and even report them to the police, especially after reports that Kensington Palace staff spent hours every week monitoring online abuse targeting the Duchesses of Cambridge and Sussex.

Trolls have also targeted the Duchess of Cornwall on other social media sites too, including the Right Royal Roundup Facebook Page.

These guidelines are in place to help create a safe environment on all social media channels run by The Royal Family, Clarence House and Kensington Palace.

The aim of our social media channels is to create an environment where our community can engage safely in debate and is free to make comments, questions and suggestions.

We ask that anyone engaging with our social media channels shows courtesy, kindness and respect for all other members of our social media communities.

In order to help create this safe environment we have set out some guidelines which apply to any engagement with us or other members of the community on any of our social media channels.

By engaging with our social media channels you agree to follow these guidelines.

Comments must not:

  • Contain spam, be defamatory of any person, deceive others, be obscene, offensive, threatening, abusive, hateful, inflammatory or promote sexually explicit material or violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Breach any of the terms of any of the social media platforms themselves.
  • Be off-topic, irrelevant or unintelligible.
  • Contain any advertising or promote any services.

Breach of guidelines

We reserve the right to determine, at our discretion, whether contributions to our social media channels breach our guidelines. We reserve the right to hide or delete comments made on our channels, as well as block users who do not follow these guidelines.

We also reserve the right to send any comments we deem appropriate to law enforcement authorities for investigation as we feel necessary or is required by law.

Source – Royal Family Social Media Community Guidelines

These guidelines were also published on the Prince of Wales’ Official Website.

Official Social Media Accounts

The  Royal Family has a Facebook page, a Twitter account and is on Instagram.

Clarence House and Kensington Palace are on Twitter and Instagram.

@The Royal Family – Queen Elizabeth II, Duke of Edinburgh and other members of the British Royal Family

@ClarenceHouse – The Prince of Wales and the Duchess of Cornwall

@KensingtonRoyal – The Duke and Duchess of Cambridge and the Duke and Duchess of Sussex.

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